We are committed to providing excellent customer service, and we understand that sometimes plans change. If you need to cancel your order, please email us as soon as possible, and we will do our best to accommodate your request. If your order has not yet been shipped, we can cancel it without issue. If your order has already been shipped, you can return it to us in the same condition it was received, and we will process a refund as soon as we receive it.
We understand that sometimes a purchase doesn't meet your expectations, and we are here to assist you with any returns. If you wish to return an unopened item that is still in its shrink-wrap, please notify us within 10 days of receiving your order. Please note that we do not provide free return labels, and you will be responsible for the cost of return shipping.
We are sorry to hear that your item did not arrive in the condition you were expecting. If your item arrives damaged, please send us a photo of both the damaged item and the packaging it was shipped in, and we will work with you to promptly replace the item. If you receive your package with any missing items, please let us know right away, and we will work to resolve the issue as quickly as possible.